FAQs

HOW DO I REGISTER TO BE AN EXHIBITOR IN A VIRTUAL FAIR?

Click "dealer information" on the fair website. Then click "register". That will bring you to a registration form. Supply your own password and enter it twice. That password will disappear after you fill out the form. If you come back to this form to update your profile you will see the password fields empty. Leave them empty. When you enter your website address you must Enter http:// before your website address or you will get an error message.

WHAT HAPPENS AFTER I REGISTER TO BE AN EXHIBITOR?

Once you register and are approved as an exhibitor you may start to upload your items for the fair. Your items need to be uploaded and paid by the day before the fair opens for them to show in your booth. You may continue to edit the items up until and after the fair opens.

WHERE DO I GO TO UPLOAD ITEMS AND PHOTOS?

Go to the fair website using the link we provided and look at the bottom of the page in the darkened area. You will see one or two links. If you see the term "MY ITEMS", click that to be brought directly to your dashboard where you will choose your package. Or, if you do not see "MY ITEMS" you'll see "SIGN IN". Click that to be brought to a gateway and enter your email and password (the same that you used when you first registered) to be brought to your dashboard to choose your package. You remain signed in until you click "sign out". Therefore, anytime you return to edit your listings, just click "My Items".

HOW DO I UPLOAD MY ITEMS?

When you are on your dashboard, you will see a green button titled "Add Item". Clicking this button will take you to a page to add your items. Your description may be any length. You must choose one category and you may choose up to three categories for each item. If you decide to remove a category you have chosen, just "uncheck" it. You will be able to move items around within your booth after you have entered them using the "drag and drop" method. Do not be concerned about their order when you first load them. If the fair includes "bonus items" these will appear after you load your main items. These bonus items will appear as an item sells and you mark it "sold". The sold button appears on your dashboard after the show opens. All remaining "extra items" will appear at a set time on the last day of the fair (usually 8 hours before the close of the fair). An email blast will go out announcing this.

HOW DO I UPLOAD IMAGES?

You will upload images directly from your computer. JPG and PNG formats are allowed. Photos should be under 10 MB in size and at least 800 pixels so that they enlarge clearly when clicked. The first image you upload becomes the feature photo and the rest will appear below the feature photo when a person is on the item page looking for more details about the item. You may move the order of the photos by the "drag and drop" method using your mouse. If you use a tablet without a mouse you will need to research how to do that with your device. NOTE: It is important to preview each item to be sure the photos are oriented properly. If a photo shows sideways try reducing the size of the photo and uploading it again. That usually corrects the orientation. Photos may be portrait or landscape. If a photo does not upload check the file name of the photo. Remove any special characters from the name such as #,'"]) etc.

HOW DO I KNOW HOW THE ITEMS WILL LOOK IN MY BOOTH?

Click the preview link to see how any individual listing will appear. You will also be able to preview the entire booth by clicking that button. To visualize the placement of each item within your booth, think of the booth as a grid with 3 items per row. The top left space will contain the first item and the bottom right space will contain the last item on the page. You may move the items into different positions using the "drag and drop" method. The extra items may be positioned anywhere on the booth page but will automatically appear at the top of the page to make it easier for a returning customer to quickly view all new items. The extra items will have a banner that reads "new listing" when it appears.

MAKE USE OF THE COMPLETE REGISTRATION FORM TO PROMOTE YOUR BUSINESS

Be sure to enter all pertinent information about your business. You may go in and add or edit the information any time. Include your website, and social media information, a link to a catalog etc. This information will appear on every page within your booth.

WILL I BE ABLE TO ACCESS MY LISTINGS AFTER THE FAIR CLOSES?

Yes, after a fair ends, you will be able to export all of your listings. At this time, only the copy can be exported. Look for the link on the footer of the website "past items". Click that link to receive options.

WHAT DETERMINES THE ORDER OF THE BOOTHS IN THE FAIR?

Booths appear in alphabetical order when the fair opens. If your trade name is the same as your name, you may choose which word to alphabetize. Ex. Charles Smith Books can be ordered by "Charles" or "Smith" by going to the field in your profile, "Order by Word". The field default is the first word (Charles). You may overwrite that and type in "Smith" if you want to be ordered with trade names that begin with "S". Our research indicates that the amount of traffic to a booth is not dependent on where the booth is situated within the fair but on the items within the booth.

DO YOU HANDLE THE MONEY FOR THE SALE?

No. You deal directly with the purchaser. They get in contact you by phone or email. Once the fair begins, a switch will appear on your "dashboard" to click when an item sells or if you choose to hold an item for a buyer, you may click the "reserve" button. A banner indicating that the item is on reserve will appear under the item.

BOOTH PRICING:

• 15 items - $175
• 27 items plus 3 bonus items - $250
• 36 items plus 6 bonus items - $300
• 48 items plus 6 bonus items - $325

A bonus item will be exposed after you mark an item "sold". All remaining bonus items will appear for the last 8 hours of the fair when an email blast will go out announcing that.

MAY I ADD BONUS ITEMS ANYTIME DURING THE FAIR?

Yes, up to the maximum allowed. Keep in mind that the bonus items may only be added after all regular items are posted, in this case that is 36 regular items. All regular items must be posted before the fair begins.

It is suggested that when a fair goes live, you should make yourself available to answer questions from interested parties by email or phone. Interested parties will be able to get in touch with you via email or phone to ask questions or to finalize a sale (if you supplied your cellphone, you may receive a text as well. If you do not want a text or calls on your cell phone, do not supply your cell number). If you are only available at a certain time, add that to your profile under "hours of operation" or as a special note.

If you have any questions, send an email to [email protected]

© Getman's Virtual Fairs 2020 Revised September 14, 2021